Payment Policy

Payment

PayPal and credit card are our preferred payment methods at www.lankeleisifr.com. You can also use other payment methods, such as bank transfer. If you would like to use a bank transfer, please contact us through our customer support with your order details to obtain our banking information.

Payments may be declined or returned at your discretion, at Lankeleisi's sole discretion, for any reason or no reason. If we accept a pre-order of any product, your account, credit card, or other payment mechanism will be charged upon approval by Lankeleisi, regardless of the expected ship date of your order.

If a credit card chargeback of any amount is made on an order, the limited warranty for that order will be suspended until the chargeback is resolved.

Funding

For qualified buyers, e-bikes may be financed through Lankeleisi's consumer financing partners. Qualifications necessary to finance the purchase of an e-bike, as well as your rights and obligations associated with such purchase, are determined solely by the consumer financing partner. It is your responsibility to review and understand all terms and conditions associated with financing an e-bike purchase, and you hereby acknowledge that Lankeleisi is not responsible for such financing.

Orders Reported as Fraud

If your order is flagged by our system as a high risk of fraud, we reserve the right to refuse to process and refund your order. If you believe a refund was issued in error, please contact us through our customer support.

Refund

If your refund request is approved, a credit will automatically be applied to your credit card or original method of payment, within 2 to 15 days.

Last updated: June 30, 2025